Past Paper On Organizational Behaviour For Revision
Organizational Behaviour (OB) is the study of how people act within groups and how those actions affect an organization’s performance. It is a multidisciplinary field that combines psychology, sociology, and management to answer one question: Why do people do what they do at work? To excel in this subject, you must be able to analyze individual personalities, group conflicts, and the invisible “culture” that defines a company.
Below is the past paper download link
BFA-5104-ORGANIZATIONAL-BEHAVIOUR- (1)
Above is the past paper download link
To help you decode human behavior for your finals, we have synthesized the most frequent “people-centric” questions found in recent OB past papers.
Organizational Behaviour: Key Revision Q&A
Q1: Compare Maslow’s “Hierarchy of Needs” with Herzberg’s “Two-Factor Theory.” A: Both deal with motivation but focus on different drivers:
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Maslow: Argues humans progress through five levels of needs (Physiological to Self-Actualization). A satisfied need no longer motivates.
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Herzberg: Distinguishes between Motivators (e.g., achievement, recognition) which create satisfaction, and Hygiene Factors (e.g., salary, work conditions) which don’t motivate but prevent dissatisfaction if handled well.
Q2: What are the “Big Five” Personality Traits (OCEAN Model)? A: This model is the standard for assessing individual differences in the workplace:
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Openness: Curiosity and creativity.
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Conscientiousness: Reliability and organization (the best predictor of job performance).
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Extraversion: Sociability and assertiveness.
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Agreeableness: Cooperation and trust.
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Neuroticism: Emotional stability vs. anxiety.
Q3: Describe Tuckman’s “Stages of Group Development.” A: Teams don’t start at high performance; they evolve through five stages:
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Forming: Orientation and testing boundaries.
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Storming: Conflict over goals and leadership.
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Norming: Developing cohesion and shared rules.
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Performing: Functional teamwork and goal achievement.
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Adjourning: Wrapping up and task completion.
Q4: What is “Organizational Culture” and how is it transmitted? A: Culture is the system of shared values and beliefs that govern how people behave. According to Edgar Schein, culture exists at three levels: Artifacts (visible symbols/dress code), Espoused Values (stated goals), and Basic Assumptions (unconscious, taken-for-granted beliefs). It is transmitted through stories, rituals, and the behavior of top leadership.
Q5: Contrast “Theory X” and “Theory Y” Management Styles. A: Developed by Douglas McGregor:
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Theory X: Assumes employees are naturally lazy and dislike work, requiring a “carrot and stick” approach with heavy supervision.
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Theory Y: Assumes employees are self-motivated and seek responsibility, requiring a participative management style that empowers workers.
Why Practice with Organizational Behaviour Past Papers?
OB exams are famous for Critical Analysis and Case Studies. You will likely be given a scenario about a “low-morale department” and asked to “Apply Expectancy Theory (Vroom) to explain the lack of effort” or “Recommend a leadership style based on the Fiedler Contingency Model.”
By practicing with our past papers, you will:
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Master the Models: Practice applying the Job Characteristics Model to redesign boring tasks.
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Analyze Conflict: Learn to identify different Conflict Management Styles (Competing, Collaborating, Avoiding, etc.).
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Refine Your Essays: Practice building arguments that connect individual psychology to overall organizational productivity.
